Terms and conditions

You shall not initiate any transaction for any Item on the Platform which is illegal, immoral, unethical, unlawful, unsafe, contains harmful substance and is in violation of this Terms of Use and applicable laws. You specifically agree that You shall not initiate any transaction on the Platform for the purchase or delivery of any alcoholic beverages, narcotic drug or psychotropic substance, etc. Further, You hereby acknowledge and agree that Big Island shall not be liable for any indirect, direct damage or loss, cost, expense incurred by You in relation to the transactions initiated by You


Big island does not check or verify the packages that are being picked up and dropped off on behalf of You or the Items that are being delivered to You by the Delivery Partner, and therefore shall have no liability with respect to the same. However, if it comes to the knowledge of Big Island that You have packaged any illegal or dangerous substance or
availed the Pick- up and Drop Off Services using the Platform to deliver any illegal or dangerous substance, Big island shall have the right to report You to the government authorities and take other appropriate legal actions against You.


. You hereby acknowledge that Big Island shall not be liable for any damages of any kind arising from Your use of the it’s Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


. Big Island shall be entitled at any time without giving any reason terminate Your request for any Big Island Service.


. You hereby agree that Big Island shall not be liable for any conduct or misbehaviour or actions of Delivery Partner with respect to any transactions  Further, You agree that Big island has no control over the Items provided to You by the Merchants and therefore, big island shall not incur any liability with respect to such Items.

. We can’t fulfil any tasks which are immoral or unlawful in nature. Big island reserves the right to refuse to perform any tasks on the grounds of such tasks being immoral/unethical/unlawful/banned either by Big island’s internal policies or as per the independent discretion of Big Island.

. Big island may also refuse to perform any task on the grounds that such task is prohibited under any contract to which we are party.


. You understand and acknowledge that Big island by itself does not sell or provide any such Items. Big island is not responsible for the quality, merchantability or fitness of such Items.